Information for refugees

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Refugees living in Germany are also confronted with manifold questions and problems regarding their rights and protection as consumers.

Refugees living in Germany are also confronted with manifold questions and problems regarding their rights and protection as consumers.

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As an independent service provider, our consumer organisation offers information to people who are seeking advice about their consumer rights and duties. We are aiming to enable our customers to be well-informed and confident before signing a mobile phone contract, buying an insurance, etc.

The following texts provide information on a selection of topics relevant for refugees in Serbian, French, Arabic and Farsi.

ArabicFarsiSerbianFrenchGerman
Doorstep dealDoorstep dealDoorstep dealDoorstep dealDoorstep deal
BankingBankingBankingBankingBanking
HealthHealthHealthHealthHealth
Mobile phoneMobile phoneMobile phoneMobile phoneMobile phone
Money transferMoney transferMoney transferMoney transferMoney transfer
Public transportPublic transportPublic transportPublic transportPublic transport
Save energy    
Save electricity    
Healthy indoor climate    

The translation was carried out by SiSA – Translation services in Saxony-Anhalt.